Job Description

Job Description and Duties

Under general direction of the Business Excellence Section Manager, the Analyst Ill independently coordinates the Department of Child Support Services (DCSS) strategic planning activities. The incumbent works with managers and staff at all levels of the organization to coordinate, maintain, monitor, and report on the DCSS Strategic Plan and Annual Business Plan. The Analyst Ill ensures strategic objectives, timelines, and progress indicators are well-defined, consistently documented, and aligned with department-wide priorities. Responsibilities include preparing clear progress summaries, supporting leadership planning meetings, validating data, and creating tools to track strategic goals.

If this opportunity aligns with your skills and experience, we invite you to apply.

You will find additional information about the job in the .

Working Conditions

DCSS is a diverse, family-friendly organization. The headquarters office is located in Rancho Cordova convenient to Highway 50, with free parking, close to restaurants and shopping. The facility consists of standard office workspace, within a 2-story building, and may require sitting for long periods of time while using a personal computer, reviewing documents, and attending meetings. The position requires occasional travel to off-site meeting locations, conferences, or training. The work environment is fast paced and requires the incumbent to be flexible, use good time management practices, and effectively identify priorities to complete assignments timely.

This position may be eligible for a hybrid work schedule. The amount of telework is at the discretion of the department and is subject to change as business needs arise. All employees who telework are required to be California residents in accordance with Government Code 14200. Candidates who reside outside of the state of California may be interviewed; however, the selected candidate must have a primary residency in the state of California prior to appointment (and continue to maintain California residency) as a condition of employment.

This position is not eligible for visa sponsorship. Applicants must be authorized to work in the US without the need for visa sponsorship by the start date of employment. We do not accept STEM-OPT. DCSS uses E-Verify in its hiring practices to achieve a lawful workforce. E-Verify is a web-based system that allows enrolled employers to confirm the eligibility of their employees to work in the United States. For more information about E-Verify, please go to .

Special Requirements

• The position(s) require(s) a Background Investigation be cleared prior to being hired.

• Fingerprint/Criminal Record Clearance is required before hire.

Desirable Qualifications

In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:

• Strong ability to independently coordinate and maintain enterprise-level strategic plans, including goals, milestones, and performance indicators.  
• Experience analyzing data from diverse program areas to identify trends, gaps, risks, and opportunities for improvement.  
• Skill in developing, maintaining, and refining dashboards and tracking tools that monitor strategic progress with accuracy and clarity.  
• Excellent written and verbal communication skills, including preparing clear reports, summaries, presentations, and strategic updates for executives and stakeholders.  
• Ability to plan and facilitate department-wide strategic planning meetings, review cycles, and decision-support activities.  
• Experience collaborating with cross-functional teams to ensure alignment, consistency, and effective change-management communication.  
• Strong organizational skills with the ability to prioritize work, manage timelines, and ensure accurate documentation of strategic progress.  
• Demonstrated ability to proactively identify risks, misalignments, and performance gaps, and recommend data-informed mitigation strategies.  
• Capacity to conduct research, evaluate best practices, and incorporate stakeholder input into evidence-based strategic recommendations.  
• Professional credibility and strong partnership skills when working with executives, managers, and staff across the department. 

Benefits

Benefit information can be found on the CalHR website and the CalPERS website.

Additional Application Instructions

A completed application package must be received in the Human Resources Branch or postmarked by the final filing date and include the following:

• On the Examination/Employment Application (STD. 678) enter the Job Control Number and Position Title in the “Examination(s) or Job Title(s) For Which You Are Applying” Section.
• “To" and "From" dates (Month/Day/Year) & total hours worked per week for all employment history listed on the STD. 678.
• Name, address, & phone numbers of current & former employers and supervisors MUST be listed on the STD. 678.
• Cover Letters, Resumes, Statement of Qualifications, etc. DO NOT replace the required STD. 678.
• “To" and "From" dates (Month/Day/Year) listed on the Resume (if applicable).
• Do not include your Social Security Number, method of eligibility, or LEAP information in your application package.

All required documents listed in the “Required Application Documents” section must be submitted.

Failure to provide the information listed above may disqualify you from consideration for this recruitment.

Electronic applications submitted through your Cal Career account are highly recommended. Applications submitted electronically must be received by 11:59 p.m. on the final filing date.

If you are unable to apply electronically through your Cal Career account, please mail the required application package to the mailing address provided above in the “Application Instructions” section. Applications submitted by mail must be postmarked before or on the final filing date. Mailed applications must include a signature.

If you are using education to meet the Minimum Qualifications for this position, please submit a copy of your unofficial college transcript(s) or diploma. An official, sealed college transcript(s) will be required upon appointment to the position.

For all questions regarding your Cal Careers account, you may contact the Cal Career Unit at 1-(866) 844-8671.

All other questions you can send an email to personnelhelp@dcss.ca.gov or call 1-916-464-5200.

Required Application Package Documents

The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:

• Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
• Resume is required and must be included.
• Other -

  A Cover Letter (CL) is Required. The CL serves as documentation of each candidate’s ability to present information clearly and concisely in writing. The CL is not a resume. Resumes DO NOT take the place of the CL.

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